Conflicts
are a normal part of life; how we deal with them can make a big
difference. Often when people resolve conflicts, one person ends
up a winner, and one loses out. This may solve the problem for
the moment, but resentment and bad feelings can cause more problems
later. Another way to look at conflicts is to try to find a WIN-WIN
solution, in which both sides can benefit. In this way, conflicts
are turned into opportunities to grow and make things better.
This approach is the cornerstone of "conflict resolution" - an
important tool for bringing peace into our personal lives, our
communities and to our world.
Although
people have been using conflict resolution techniques for years,
the book, GETTING TO YES, presented in 1981 by members
of the Harvard Negotiation Project, helped bring important ideas
about conflict resolution to the public's attention. Since then,
the field has grown tremendously; today conflict resolution is
being practiced in almost every part of society. In many schools
around the world, teachers receive conflict resolution training
to become better "peacemakers" when conflicts arise in the classroom.
Workshops help students learn how to work out their problems nonviolently.
By teaching conflict resolution principles in school, children
develop habits that will allow them to use these tools to deal
with their problems throughout their lives. Organizations that
specialize in conflict resolution are being called on to help
families, schools, communities, businesses, and even nations to
work out their problems.
Conflict
Resolution Day (observed on the third Thursday in October) is
the perfect opportunity to raise awareness about the importance
of learning the tools and skills that can help us all to work
out our differences peacefully.